Privacy Policy

1. Privacy Officer

Pulseo is committed to protecting the personal information it collects in accordance with Quebec's Loi 25 (Act to modernize legislative provisions respecting the protection of personal information) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

For any questions regarding the protection of your personal information, contact us at: info@pulseo.ca

2. Information Collected

We collect only the information necessary to provide our services:

• check_circleFirst and last name
• check_circleProfessional email address
• check_circleCompany name and industry
• check_circleContent of messages sent through our contact form

3. Purpose of Collection

Your personal information is used for the following purposes:

• check_circleResponding to your inquiries and communicating with you
• check_circleProviding our AI agent development services
• check_circleImproving our website and services

4. Retention and Security

Your information is retained only as long as necessary for the purposes for which it was collected. We implement reasonable security measures to protect your data against loss, unauthorized access, disclosure, or modification.

Data is hosted on servers located in Canada (AWS Montreal region, ca-central-1).

5. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• check_circleWith your explicit consent
• check_circleTo comply with a legal obligation
• check_circleWith essential service providers (hosting, form processing) bound by confidentiality agreements

6. Your Rights

Under Loi 25 and PIPEDA, you have the following rights:

• check_circleAccess: view the information we hold about you
• check_circleCorrection: correct inaccurate information
• check_circleDeletion: request erasure of your information
• check_circleWithdrawal of consent: withdraw your consent at any time

To exercise your rights, email us at info@pulseo.ca. We will respond within 30 days.

7. Changes

We may update this policy from time to time. Any changes will be posted on this page with the revised update date.